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These marketing campaigns are designed to make you believe that you can get these benefits for free, without having to make any changes to your current Medicare plan. The reality is much different.
This website is designed to give you the clear, straightforward information you need to understand these offers and protect yourself from being misled.
The most important fact to understand is that these "extra benefits," such as grocery allowances or flex cards for benefits are features of specific Medicare Advantage (MA) plans.
🚫 Claims of being "From Medicare"... Anyone calling you and claiming to be from Medicare or the Social Security Administration is a scammer. Medicare will never call you unsolicited to sell you a plan.
⏰ High-pressure sales tactics Be wary of anyone who pressures you to enroll immediately or creates a false sense of urgency. You have until December 7th during the Annual Enrollment Period to make a decision.
📄 Refusal to provide information in writing- A legitimate agent will always be willing to send you official plan materials to review.
👨⚕️ Promises that you can keep your doctors without checking. Always verify that your doctors, hospitals, and pharmacies are in a plan's network before you enroll.
💳 Claims that the benefits are from Medicare itself. Medicare does not issue flex cards or grocery allowances. These only come from private Medicare Advantage plans.
📞 Unsolicited phone calls from plan representatives. Medicare Advantage plans are not allowed to call you unless you're already a member or you've given them permission to contact you.
1. Call 1-800-MEDICARE Immediately Explain the situation to the representative. Tell them:
•When and how you were contacted
•What you were promised
•What information may have been misleading
•That you want to file a complaint
They can investigate the marketing and sales practices of the plan and help you understand your options for disenrollment.
2. Contact Your Local SHIP or Senior Medicare Patrol (SMP)
These organizations can provide expert guidance and advocate on your behalf. They have experience dealing with misleading marketing cases and can help you navigate the complaint process.
3. Request a Special Enrollment Period:
If you were enrolled due to misleading information, you may qualify for a Special Enrollment Period to change your coverage outside of the normal enrollment windows.
4. Document Everything Keep records of:
•Phone calls (dates, times, what was said)
•Mailings or advertisements you received
•Names of agents or representatives
•Any written materials provided
This documentation will be valuable when filing a complaint.
DISCLAIMER:
Plans and products may not be available in all areas. Certain exclusions and limitations may apply.
This Website serves as an educational invitation for you, the customer, to inquire about further information regarding your health insurance options, and submission of your contact information constitutes as permission for a Licensed Insurance Representative to contact you with further information, including complete details on cost and coverage of this insurance. Contact will be made by a licensed insurance agent/producer or insurance company.
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. This is a solicitation for Insurance.
C & K Healthcare Advisors, LLC and their agents are licensed and certified representatives of a Health and Life Insurance organization. Enrollment in any plan depends on contract renewal.
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